May 11, 2015

Emerald Warranty Program

GreenLightUPS is committed to a higher level of customer service for those customers exp15ecting a stress free UPS battery backup vendor.

So we introduce our Emerald Warranty.  The Emerald Warranty upgrades our already robust and industry leading 15 month warranty to a full two years.

However, there will be a few extra benefits.

  1. Complicated warranties will get sent a webcard so we can monitor and troubleshoot any problems
  2. Using our partners located in 45 cities in the US, out customers can now pickup replacement batteries next day at the distributor
  3. Units will be replaced or loaners provided in the event of a problem
Adding Emerald warranty to your existing order will be easy.  Just look for it on the order page or call us for a quote.