What does refurbished really mean

Even though I just talked about the need for clear definitions, defining refurbishment in anything other than a grey nebouis concepts, would be counter-productive.  The reason is 90% of what we sell is "refurbished ."  Hell, I even say our rack rails are "refurbished "

In a technical sense, refurbishment means... used computer equipment that has been restored to like-new working condition

At GreenlightUPS, refurbished means... not factory new, but 100% functional with new batteries.

This vague definition can include: never used open box items to well used items. Cosmetically, it can include a mint looking 1998 model UPS to a beat up 2010  model.  Either way, our techs test the item, clean or repair cosmetic and internal components, and install new fresh batteries.

What if I care and prefer a never used open box item to an Ok looking older unit?

Its easy, all the units we sell were released in a fairly tight production window.  Models made today werent made 6 years ago.  So a Powerware 5135 (p5392v) released in 2010 probably is a customer-return or damaged unit rather than an off lease item... meaning its probably unused.  A SmartUPS 3000 3U (303) from 2000, probably has been well used, but fully restored.  Thats why the Powerware is $800 and the SmartUPS is $400

Bottomline, call us anytime and we can find the right unit for your needs.  Our inventory turns over very fast, so we can always find what you need.