What's the Frequency Kenneth? .. since Bob doesnt know what he is talking about.

Back in 2010, I made some snarky statement about Frequency in UPSes and exercise machines.  And more importantly I made a FALSE statement.  I said this nonsense:

Unfortunately, UPSes input and output whatever frequency you give them.  To change frequency you need a Genset or something god-awfully expensive.

It turns out, this is true for most APC and Tripplite models.  But Liebert Online units can deliver both 50 and 60hz regardless of the input frequency.

The Liebert GXT2 series available in 6000va, 3000va and 2000va.

So now our overseas friends can take that low frequency power and pump it up to 60 mind-blowing hertz... Like DJ Mono's.. the Frequency

 

Mea Culpa Dixi... APC's inflated specs, which fooled me too.

Most of time APC's numbering system makes sense.  A SmartUPS 3000 is 3000va, A SmartUPS 5000 is 5000va, however a SmartUPS 1500 is NOT a 1500va unit.

When APC rolled out the black 3rd generation SUA upses, they upgraded our popular SmartUPS 1400 2U rackmount to a "SmartUPS 1500" (SUA1500RM2U)  Yet in actuality, its a SmartUPS 1440.   I've been wrong for years.

So when people call demanding the newer 1500, I will remind them its just a black 1400 with a squidgen more power which I charge at least $50 more dollars for.

Anyway, still the best bet is that 1400 2U (402), but if you want you can get the black Dell branded 1400, (402c) for just a bit more.  

Anyway of you really want the "1500", its here.  But if you want a real 1500va, BestPower makes a great one.

Mea Culpa Dixi - Slow shipping

A new series begins... Mea Culpa Dixi  (My faults spoken and settled)
In this occasional blog, I will address a complaint or disappointment that has come up and explain my position.

Complaint #1 - Slow Shipping
Your order a unit, but may not arrive for 14 days.

Absolutely true and I am truly sorry for the delay.  but here are the facts.

When we receive an order it goes through these steps.

1. Invoices & work ticket printed
2. Shipping arrangements researched & booked
3. Unit is pulled from inventory
4. Batteries are loaded, unit is charged
5. Unit is tested, Unit is cleaned, Unit is recharged
6. Unit is packed on a palleted and freight company is contacted
7. Freight is picked up and shipped to a local freight terminal
8. Freight company delivers freight
   

While sometimes this process can take 3 days, it more often takes close to 10 days.   Yet,  several problems during the process  including a non commercial address on order (during step 2),  low inventory of batteries (in step 4), unit fails testing (step 5); or the shipper doesn't have a phone number for delivery (in step 8) can add many days to the process.

We wish we were a large outfit that had Amazon.com efficiency, but we aren't.  One of our goals in 2010 is to streamline the process and get orders out faster.

For those that have been disappointed with the fulfillment times, we are sorry... mea culpa, Dixi

-Bob